Transforming the Angry Client: Effective De-escalation and Anger Management Techniques


Dates:June 5, 2019
Meets:W from 9:00 AM to 4:30 PM
Hours:7.15
CEUs:6.00
Location:UMSSW
Instructor:Jennifer Alfonso, LCSW-C
Fee: $125.00Fee Breakdown

There are still openings remaining at this time.


This workshop provides an opportunity for professionals to acquire pragmatic and useful joining and de-escalation techniques for use with angry clients. Providers will learn how to use these techniques to transform angry clients in both short- and long-term settings. Clinicians will acquire practical and advanced skills to identify when clients are getting “too” angry, motivate resistant clients, and de-escalate angry clients.